Owner dependence
Whether the business keeps running well without you.
What happens if you step away for a month?
Why it matters: A business that depends on the owner is harder to transfer.
A first step: Take planned time away, write down what breaks, and hand those decisions to someone else.
Who holds the key customer and supplier relationships?
Why it matters: Relationships tied to the owner may leave with the owner.
A first step: Introduce a second contact to every key account and supplier, and move daily contact to them.